Micro & Meso Leadership Series Course Outline

Mercer’s Leadership Accelerator program uses applied learning experiences, engaging lessons, critical discussion, case studies, and business scenarios to prepare individuals for the future of leadership. Learn more about specific course sessions and program outline.

Authentic Leadership Program (12.5 hours)
Session Topics
Session One
Understanding Yourself as a Leader
  • Gain actionable insights into your personal leadership style.
  • Enhance your understanding of yourself and how you relate to others.
  • Assess your leadership capacity and effectiveness to understand where you are at.
  • Learn how you can leverage your behavioral style to lead authentically and effectively.
  • Uncover your core values and incorporate them into how you lead.
Session Two
Communicating With Impact
  • Gain a deep understanding of the process of communication and how to adapt to your listener.
  • Discover the most important areas leaders need to communicate.
  • Identify the qualities of effective communicators and effective listeners.
  • Develop practical communication techniques to make virtual and face-to-face communication more effective.
  • Practice your communication skills with real-life business scenarios.
Session Three
Leveraging Every Relationship
  • Learn the business case for why connections, bonds, and relationships are extremely important for success.
  • Level up your leadership with compassion and empathy while driving results.
  • Identify high-quality team building activities and moments for different outcomes.
  • Learn how to cultivate a continuous process of team building into your culture’s DNA.
  • Hone your relationship building skills with business case studies.
Session Four
Maximum Productivity
  • Master self-management through productivity self-assessments to identify your areas of improvement.
  • Move beyond the survival mindset and into extreme productivity.
  • Build an arsenal of task management skills and techniques.
  • Discover how to leverage your behavior style to improve your day-to-day productivity.
Session Five
Resilient Leadership
  • Cultivate the mindset needed to thrive in uncertain business environments.
  • Develop a stress-resilient perspective to enhance your wellbeing and leadership quality.
  • Identify methods to adapt to constant change faster and more effectively.
  • Learn tactics and strategies to identify, alleviate, and mitigate burnout.
Engaging Leadership Program (12.5 hours)
Session Topics
Session One
You are the Key to Engagement
  • Discover how leadership is a key leverage point for engagement.
  • Understand the impact – good or bad – that your leadership has on your employee engagement.
  • Identify the crucial characteristics of a world-class organization to instill into your culture.
  • Learn to carefully craft customized human-centered work experiences for your employees.
  • Understand your role as a framework builder and engagement system operator.
Session Two
Clarity for Engagement
  • Learn why job clarity is crucial to engaging employees.
    Discover how to create and enhance job clarity.
  • Identify the key metrics that define success for your employees.
  • Build a framework for selecting goals and measuring employee progress.
  • Improve your communication skills to deliver clear expectations.
Session Three
The Need for Personal Growth
  • Learn how to give employees autonomy without sacrificing quality.
  • Build a framework for enhancing employee learning and development.
  • Design customized learning opportunities focused on employee mastery.
  • Discover how to connect each job to a deeper purpose.
Session Four
Creating a Continuous Feedback Culture
  • Develop your skills to give customized high-quality feedback.
  • Recognize misconceptions and worst-practices for the feedback process.
  • Learn the must-have characteristics of successful feedback systems.
  • Build a repertoire of tools and tactics for capitalizing on micro and macro feedback opportunities.
  • Practice your new skills in realistic feedback conversations.
Session Five
Motivating Excellence
  • Understand the importance of employee recognition and appreciation.
  • Build a toolkit with specific methods for recognizing your employees.
  • Learn how to prevent your most engaged employees from burning out.
  • Develop communication skills to inspire motivation and align effort.
  • Discover the connection between trust and motivation.