Black Belt Certificate Program

The Black Belt Certificate Program is intended for those that have completed the Green Belt Certificate Program.

Reduce failures, prevent defects, control costs and schedules, and manage risks through an inclusive culture, reflective leadership and engaged staff. The Mercer LSS Black Belt builds from Yellow and Green Belt foundations, with a greater focus on data collection, visualization and analysis with training in Excel, as well as robust soft skills development in conflict resolution and systems thinking. The additional concepts and tools developed will be situated both within the traditional DMAIC (Define-Measure-Analyze-Improve-Control) framework that focuses on improving existing processes, as well as DMADV (Define-Measure-Analyze-Design-Verify) framework that is structured around creating a brand-new product, service or process.

Who should attend?

  • Business executives that understand and seek to implement continuous process improvement in their organizations with effective communication and mediation techniques.
  • Business owners who want to elevate and optimize their daily workflow and minimize variation in output and employee errors.
  • Managers who want to introduce easy-to-understand methods and processes for creating new products, services or processes.
  • Any employee who wants to understand how they can improve their ability to handle conflict, create effective workflow (especially those working from home), and signal to their employer how they effectively manage their time.

Next program begins Summer 2025

Program Details


The program will be in-person on Mercer’s Atlanta campus. All sessions are 8:00 a.m.–4:30 p.m. besides the last session which is 8:00 a.m.–1:00 p.m. Program participants will receive a Mercer University certificate of completion.


Program cost is $2,500 per person. Registration fee covers program materials, thirty hours of instruction, breakfast, lunch, and snacks during the program, free parking on Mercer’s Atlanta campus, and a Mercer certificate of completion. Special pricing is available for current Mercer University faculty and staff, alumni, and for three or more individuals registering from the same organization.

Course Outline

Mercer's Lean Six Sigma Black Belt program will equip participants with the ability to use tools and concepts to solve operational problems, improve processes, and improve overall customer satisfaction. Learn more about the specific course topics covered in the programs.

Meet the Instructors

Dr. Myriam Quispe-Agnoli

Dr. Quispe-Agnoli is an Associate Professor of Economics at Mercer's School of Business. Her research fields are international economics, open macroeconomics, and economic development. Her current research interests include economic impact of immigration, small business financing, unemployment and underemployment, and the impact of financial architecture on community and economic development.

Dr. Eric Kushins

Dr. Kushins is an Assistant Professor of Management at Berry College and was an Assistant Professor of Entrepreneurship in Mercer's School of Business from 2015-2018. In addition to teaching undergraduate and MBA courses in Human Resource Management, Team Dynamics, Operations Management and Social Entrepreneurship, he has trained hundreds of individuals in Lean Six Sigma over the past five years. He has served as a Green and Black Belt instructor for organizations in a variety of sectors, including health care, energy, IT, retail, and higher education. The Lean Six Sigma programs he has developed have provided teams and organizations with immediate performance improvement and greater employee engagement.

Key Takeaways

Take the Lead

gain practical experience initiating, implementing, and evaluating firm projects

Influence Change

build personal leadership and team building skills to effectively manage organizational change

Think Strategically

develop the ability to recognize project priorities, coordinate resources more effectively, and identify and manage risk

Personalized support

benefit from one-on-one coaching with Mercer faculty throughout the project duration to ensure lean tools are effectively implemented